"Greg’s book will help you understand that your content is only as good as the tooling and environment provided to the people who create it, and the attention you pay to this environment reverberates through the entire content supply chain."

Chapter List

An overview of what you’ll find in Designing Content Authoring Experiences.

Chapter 1 - Introduction

An overview of the authoring experience, and a brief history of CMS authoring.

Chapter 2 - Structure vs Flexibility

A look at the ways that structured CMS design can clash with flexible content authoring, and how to find a bridge between the two.

Chapter 3 - Understanding Your Organization

Organizational traits impact your content and your authors, so understanding your organization and its impacts is a crucial step in improving your authoring experience.

Chapter 4 - Understanding Your Authors

Authors are not a monolith, they have different needs and priorities just like their organizations. This chapter discusses ways to learn more about your authors.

Chapter 5 - Prototyping

Prototypes are cheap, and you can learn a ton from them without writing a single line of code. Tactics to find problems in your experience before they get fully implemented.

Chapter 6 - Designing Forms

Forms are one of the web’s oldest features, but the way they are used in the authoring experience has many unique properties. How to design content entry forms that are easy to use and reduce cognitive load.

Chapter 7 - Content Administration

How to improve the ways that authors find and process their content outside of entering and editing it.

Chapter 8 - Accessibility

Authors with physical and cognitive disabilities need to create content too. How to ensure your authoring experience is inclusive for all.

Chapter 9 - Support

You don’t just thrown authors in the deep end and hope they can swim. They require support as they are introduced to the system and as they use it over time.

Resources

Further reading and research to enhance and grow your work on authoring experiences.

"Interface and workflow design is an underlooked aspect of a successful CMS implementation. Fortunately Greg Dunlap has written this essential guide to designing an author experience that works for the people using it. Based on his decades of experience leading these types of projects, you’ll learn from the expert how to do it right."

Where can I get the book?

Designing Content Authoring Experiences is available as print paperback or digitally in EPUB format.

Online

You can get the print book directly from the publisher. You can also get either the print or digital version at the usual online retailers.

International

Outside the US you can order the book from Amazon.

Brick and Mortar

I am looking for retailers who would be interested in stocking Designing Content Authoring Experiences, if you have any recommendations please let me know.

Greg Dunlap

About The Author

Greg got started in content management in the early 2000s, building custom systems for small clients. In 2006 at the Seattle Times Company, Greg got involved in the Drupal community, eventually leading one of the eight core initiatives for Drupal 8. Since then he has focused on building large-scale publishing systems for clients around the world. Greg makes his home in rural Washington with his wife Nicole and a small menagerie of animal friends. In his spare time, Greg is an internationally ranked pinball player and loud-music concert goer.

Blog

Yes I have one of those things.

17 Feb, 2025 Greg Dunlap

It’s Launch Day!

19 Jan, 2025 Greg Dunlap

Welcome to Authoring Experience